FREE shipping in Canada for any purchase of $100 or more
Subscribe to our newsletter and receive -10% for your first order
Skip to content

Shipping Policy

Delivery

We are happy to deliver Atelier Murri and Studio Murri products anywhere in the world

Canada

Canada Post - expedited service (1 to 8 business days):

  • Order of $125 or more (before taxes): FREE delivery
  • Order of $124 or less (before taxes): CA$10 fee

Taxes for your province extra. No surprise fees or customs. You pay in CA$ and our warehouse is in Montreal, Canada. Free return and exchange for 30 days on regular priced items, excluding shipping costs.

United States

UPS - Expedided (2 to 9 business days)

  • Order of $150 or more (before taxes): FREE delivery for the 48 states, excluding Alaska and Hawaii
  • Order $149 or less (before taxes): US$16 fee

Customs and import fees included for orders under $800. No surprise fees. You pay in US$. Free return and exchange for 30 days on regular priced items, excluding delivery charges. Please note that we are not responsible for any additional delays due to customs control.

International

UPS- Expedided (3 to 10 business days)

  • Order of 140 euros and more: FREE delivery for countries such as France, Spain, Portugal, Germany, Italy, Belgium and the Netherlands.
  • Order of 139 euros, less and other European countries: 14 euros fee

No surprise fees or customs. You pay in euros and our warehouse is in Tarragona, Spain. Free return and exchange for 30 days on regular priced items, excluding shipping costs.


Regular priced items

  • 30 days following receipt of your order
  • Refund to original form of payment
  • Free exchange and return in Canada and the United States

Sale Items/Archival & Sample Sale

  • Final sale
  • Orders in Canada only: Store credit and exchanges/returns at your expense (in store or by mail), 10 days following receipt of your order
  • To make a return, please contact this site: ateliermurri.happyreturns.com

  • AT THE STORE:

You can exchange any product in our store at 68 rue Rachel Est in Montreal within 30 days of your purchase.

    You will find more information about the Exchanges and Returns Policy or about the right of withdrawal in our Terms of Use.

    No refunds for products purchased at the store. Unless there is an exceptional situation or the purchased product has a defect or quality problem. No product that has been washed or that is not in its original state when purchased and/or without its packaging will be accepted.

    Refund Policy